Qwest Internet Services Review

A relative newcomer to the industry, Qwest internet services has made a splash in the pool of internet service providers. Offering DSL services at a relatively reasonable price, Qwest services more than 1.2 million customers with this package.

They employ more than 40,000 employees, and boast a wireless customer base of 744,000. With these staggering numbers, it’s easy to see why the heavy-hitters in the ISP market are nervous of a new player in Qwest.

Visit Qwest Internet Services

 
Qwest Internet Services
ISP-Rankings.com Ratings:
Price
8 / 10
Trial Period
7 / 10
Setup
8 / 10
Access Numbers
7 / 10
Tech Support
8 / 10
Computer Skills
7 / 10
Email Addresses
8 / 10
Cancellation
8 / 10
Overall Grade:
76%



 

Price
Qwest Internet Services offers a package of only $19.99/month (with a Qwest phone package) on a 12 month term for their services, $26.99 without the phone package. This is a reasonable price considering you get speeds of up to 1.5MB, and a free mp3 player with 5 free music downloads. They also boast that they are wireless network ready, being able to provide you with all of your wireless needs.

Trial Period
Qwest DSL is able to provide its customers with a 30-day trial period in which you can test their product. This is more than enough time to see if Qwest is the right ISP for your needs.

Setup
If you order Qwest online, then you get free activation of their services.

Access Numbers
Depending on your area, Qwest Internet Services offers many different access numbers of which you can use to surf the net.

Tech Support
Qwest Internet Services offers several ways in which you can contact them for assistance. Their e-mail and toll-free phone are easy to access, or you can use their extensive FAQ if you think you can solve the problem yourself.

Computer Skills Required
There are relatively little computer skills required in order to operate Qwest’s online services. All you have to do is follow their straightforward instructions, and you should be okay.

Email Addresses
Qwest DSL offers 10 e-mail addresses with their internet packages. This is great when compared to most other ISPs that only offer 1-2 e-mail accounts.

Cancellation
Qwest Internet Services allows for easy cancellation, and, if you find you don't like their services within the first month, they have a 30-day money-back guarantee. You can't lose!

ISP Plans
Qwest DSL: $19.99/month (with a Qwest phone package); $26.99 without the package
Speed: 1.5MB
Hours: Unlimited
Features: Wireless network ready, free mp3 player, 5 free music downloads from MSN music