Verizon Online DSL Review

Verizon Online DSL is aiming at consumers who want hi-speed internet access for a reasonable price. The phone company provides an excellent DSL service that is affordable. Furthermore, when setting up the software, customers can expect very good customer service and technical support from Verizon.

Connection speed is better than average, but we find that it is still a bit slower than cable. The service provides users with a large package of tools and add-ons, including an anti-spam utility, antivirus and parental-control tools, and a personal firewall, most of the benefits coming through the included MSN 9 software.

Visit Verizon Online DSL

 
Verizon Online DSL
ISP-Rankings.com Ratings:
Price
8 / 10
Trial Period
8 / 10
Setup
8 / 10
Access Numbers
7 / 10
Tech Support
7 / 10
Computer Skills
9 / 10
Email Addresses
9 / 10
Cancellation
8 / 10
Overall Grade:
80%



 

Price
Get a dedicated connection for high-speed Internet access. You are connected in an instant and can stay live in high speed all the time for a reasonable price with Verizon Online DSL. Talk on the phone and surf at the same time only for $14.95/month.

Trial Period
When purchasing any of Verizon's internet service plans, you get the first month free. This is essential when choosing internet providers, as you can see if this one is the right provider/plan for your needs.

Setup
With Verizon Online DSL, Plan 1 and Plan 2 are free set up. However, with Plan 3, there is a one-time cost for the modem of $39.95. Verizon DSL comes with a self-install kit, which is scheduled to arrive before your service-ready date. Everything you need to get up and running is included in your self-install kit. You will need to know how to plug in the modem into the computer to get it to connect to the internet. Other than that, all you need to do is follow their straightforward instructions, and you’ll be off and running in no time.

Access Numbers
You must check to see if service is offered in your area, although access numbers are not required, as the modem is connected at all times.

Tech Support
Verizon Online DSL offers 24/7/365 telephone technical support which is included with your package via a toll-free number. We find support at Verizon to be better than average, although we have received feedback that they can have longer-than-average hold times, which is mainly due to their large client base.

Computer Skills Required
You may require some assistance to set up Verizon DSL if you are not familiar with some of the cable system settings or if you have an older PC. However, it is rather easy when you have basic knowledge and everything is set up properly. You can always call their toll-free number if you need assistance.

Email Addresses
Verizon Online DSL offers 9 e-mail accounts with 30MB of storage space each. This is an excellent feature when compared to the majority of ISPs that only provide 1-2 e-mail addresses.

Cancellation
Verizon DSL users can cancel at any time with no hassle, and if you find their services inadequate within the first month, you can take advantage of their 30-day money-back satisfaction guarantee. Always a great feature in any ISP.

ISP Plans
Plan 1: $14.95/month (first month free with /12 month term)
Speed: 128K-768K
Hours: Unlimited
Features: MSN Premium software, self-install kit

Plan 2: First month free, $19.95/month for months 2 & 3, $29.95 for months 4-12, with a 12 month term
Speed: 768K-3MB
Hours: Unlimited
Features: MSN Premium software, self-install kit

Plan 3 : $37.95/month (+$39.95 for modem)
Speed: 768K-3MB
Hours: Unlimited
Features: MSN Premium software, self-install kit