MSN ISP Review

Part of the Microsoft family, MSN ISP is one of the largest ISPs in the market today. When you subscribe to MSN Dial-up Internet Access, you get Internet access and MSN Internet Software. MSN Internet Software includes e-mail virus protection, parental controls, advanced junk e-mail filters, pop-up guard, productivity software and multiple e-mail accounts.

You can try their dial-up package free for 1 month, then pay $9.95 plus tax per month until a subscription is canceled. Promotional offers are only available to new subscribers in the 50 United States, the District of Columbia, and Puerto Rico.

Visit MSN ISP

 
MSN ISP
ISP-Rankings.com Ratings:
Price
3 / 10
Trial Period
4 / 10
Setup
5 / 10
Access Numbers
8 / 10
Tech Support
5 / 10
Computer Skills
5 / 10
Email Addresses
7 / 10
Cancellation
6 / 10
Overall Grade:
54%



 

Price
MSN ISP is one of the leading ISPs available in the industry. They have a very large number of access numbers, but with this brand name presence and easy access comes a premium price. At $9.95 per month for their dial-up package, MSN is one of the most expensive plans available today. They also offer HiSpeed dial-up at $21.95/month (also quite expensive), and HiSpeed cable at $29.95/month.

Trial Period
If you order MSN's Dial-up package, you can receive one month free. This is more than enough time to tell if MSN is the right ISP for you.

Setup
Installation is done from an MSN CD, which you can order online or by contacting MSN directly. We have had some feedback that the setup can be difficult, as most providers these days use downloadable software programs to distribute their products.

Access Numbers
MSN has access numbers in the 50 United States, the District of Columbia, and Puerto Rico, making it one of the most widely-spread ISPs in the industry.

Tech Support
MSN offers free support through e-mail and - if you can find it - on their website. Toll-free support is also available if you can find the number.

Computer Skills Required
MSN provides you with a disk that has all the specifics needed to start using their product. Users with little technical knowledge or computer expertise can use MSN.

Email Addresses
MSN ISP offers 1 primary e-mail account and 10 secondary e-mail addresses. Although this is not as good as some other ISPs, it is better than the standard of 1-2 accounts.

Cancellation
There are no cancellation problems with MSN. You will receive no penalty for canceling your account, unless you are under contract, and the process is relatively simple to follow.

ISP Plans
MSN ISP Premium: $9.95/month (2 months free)
Speed: 56K
Hours: 150
Features: Intelligent junk e-mail filtering, Parental Controls, McAfee Security; 9: MSN Photo Swap, MSN Calendar, MSN Encarta Premium

MSN 9 Dial-Up: $21.95/month (3 months free)
Speed: 5X Accelerated
Hours: 150
Features: Intelligent junk e-mail filtering, Parental Controls, McAfee Security; 9: MSN Photo Swap, MSN Calendar, MSN Encarta Premium