Net Zero Internet Service Review

Net Zero internet service is one of the pioneers in low-cost Internet services. They currently provide two levels of Internet access: dial-up and hi-speed access. Their Broadband Dial-up access is available at 56K speeds for just $6.95 per month.

Net Zero provides fast and reliable connections with direct access to anywhere on the Internet. Downloading Net Zero Platinum internet service provides you with the flexibility of roaming, with thousands of local access numbers provided. You also receive a Net Zero free e-mail account with junk e-mail filtering and the My Net Zero personalized start page. Net Zero is still one of the premier ISPs available today.

Visit Net Zero Internet Service

 
Net Zero Internet Service
ISP-Rankings.com Ratings:
Price
9 / 10
Trial Period
8 / 10
Setup
10 / 10
Access Numbers
10 / 10
Tech Support
8 / 10
Computer Skills
9 / 10
Email Addresses
8 / 10
Cancellation
10 / 10
Overall Grade:
90%



 

Price
For only $6.95 a month, Net Zero internet is far less expensive than America Online (AOL). Net Zero provides excellent and reliable Internet coverage, with no extra content or ads that some others give you (such as AOL). Net Zero also provides routine specials if you sign up to a multi-month or yearly contract. You can also sign up for Net Zero's Platinum, or HiSpeed 3G packages that provide you with speeds up to 5x faster than normal dial-up.

Trial Period
There is no trial period at Net Zero internet to speak of.

Setup
Net Zero internet service has a very easy-to-use software download that can be set up in just a few minutes. With a credit card, you will get instant access to Net Zero Platinum and be surfing the web in no time.

Access Numbers
Net Zero has over 10,000 access numbers throughout North America. This is ideal for people who travel or are always on the go and need local access numbers. Also, Net Zero is available in both the U.S. and Canada. With all these access numbers, busy signals are non-existent, making your internet experience hassle-free.

Tech Support
Net Zero internet service has a complete online support database full of frequently asked questions (FAQs), as well as instant e-mail answers and automated phone support. Live telephone support costs $1.95 per minute, which is a disadvantage when compared to some other ISPs who offer it for free.

Computer Skills Required
There are some technical requirements to using Net Zero, so you must possess some basic technical skills. However, NetZero has an excellent support database with a great FAQ section, but if you need to have live customer support, this level of service will cost $1.95/min as mentioned above.

Email Addresses
You only get one e-mail address with Net Zero. Since there are plenty of free e-mail providers on the internet (Yahoo, Hotmail, etc.), I guess they can get away with it. But, this is a real disadvantage when other ISPs offer several e-mail accounts for the same price.

Cancellation
Net Zero internet service allows you to cancel the service at any time without any penalties. Just call their cancellation number and this will take you through an automated cancellation system.

ISP Plans
Net Zero Free: Free
Speed: 56K
Hours: 10 hours
Features: 10 free hours of web surfing, Free email account, Spam and email virus protection, Thousands of access numbers

Net Zero Platinum: $6.95/month (first 12 months - 30% off)
Speed: 56K
Hours: Unlimited
Features: 250 MB of email storage, Junk email filters and email virus protection, NO banner ads, e-mail access from any computer

Net Zero HiSpeed 3G: $14.95/month
Speed: 5X Accelerated
Hours: Unlimited
Features: NetZero Instant On, Pop-up Blocker, NetZero MegaMail

Net Zero VOIP (Voiceover Internet Protocol) Plans:

Super 250 Plan: $9.95/month
Features: Unlinited incoming calls, 250 minutes to place calls from your computer to land lines and cellphones in the US, Canada, & Puerto Rico, unlimited calls to other NetZero VOIP Members; includes Caller ID, Call Waiting, Call Forwarding

Unlimited Plan: $14.95/month
Features: Unlimited computer-to-phone minutes, unlimited incoming and outgoing calls from your computer to land lines & cell phones in US, Canada, & Puerto Rico; includes Caller ID, Call Waiting, Call Forwarding, Voicemail