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Price
For only $6.95 a month, Netscape provides you with reliable dial-up Internet access at a price 60% less than dial-up with America Online. You can also get their Unlimited or Web Accelerator packages with speeds up to 5x faster for only $9.95 per month. Compared with other ISPs on the market, Netscape is one of the cheapest for the services they provide.
Trial Period
With Netscape, you get a 30-Day Risk Free Trial. This is more than enough time to try out their service and see if the product they provide is the one for you.
Setup
Netscape is designed for beginning/novice computer users. You can sign up and install the service online with minimal effort. In other words, you don’t need to be a technical wizard to set up and run Netscape.
Access Numbers
Netscape has thousands of access numbers throughout the USA and Canada, and busy signals are non-existent. Coverage is excellent, as you can gain access in most residential areas.
Tech Support
Netscape charges $10 for each support call but offers FREE online support. Members have access to free online help in the form of FAQs and tutorials for any billing and technical questions, and free phone support for any billing questions. For those customers who require live technical telephone support, Netscape will charge you $10 per issue and have the matter resolved within 48 hours.
Computer Skills Required
Since no software is required, setup can be done over the phone toll-free, or online by hitting a configuration button.
Email Addresses
With Netscape, you only receive 1 e-mail account in all of their packages. However, for $2.00/month extra, you can receive 2 more e-mail addresses.
Cancellation
Netscape offers a 30-day money-back guarantee if you are not satisfied with their services. We have also received no complaints when it comes to canceling an account with Netscape, as the process is straightforward and hassle-free.
ISP Plans
Super-Saver: $6.95/month (12 month plan)
Speed: 56K
Hours: Unlimited
Features: 30-day Risk Free Trial, unlimited access
Unlimited Access: $9.95/month (monthly plan)
Speed: 56K
Hours: Unlimited
Features: Unlimited Access, faster dialer
Web Accelerator: $9.95/month (12 month plan)
Speed: 5X Accelerated
Hours: Unlimited
Features: Built-in Pop-up blocker
Premium Package: $14.95/month (monthly plan)
Speed: 5X Accelerated
Hours: Unlimited
Features: Includes both web accelerator and pc virus protection
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